Frequently Asked Questions

Quick answers to the most common questions about Birddly Chair products and services.

🪑 What type of chairs do you sell?

We specialise in modern and comfortable chairs for home and office use. Each model is designed with durability, style, and ergonomic comfort in mind.

💰 What payment methods do you accept?

We currently accept payments via PayPal only. PayPal enables you to pay securely with your PayPal balance, linked bank account, or credit/debit card — without sharing financial details with us.

🚚 How long does delivery take?

Orders are processed within 1–3 business days and delivered within 3–7 business days across the UK. Delivery times may vary based on your location and courier conditions.

📦 How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to follow your parcel online.

♻️ Can I return or exchange my chair?

Yes, you may return an unused and unassembled chair within 14 days of delivery in its original packaging. See our Refund Policy for full details.

🔧 My chair arrived with a defect, what should I do?

Please email us within 48 hours of delivery with your order number and photos of the issue before assembly. We’ll quickly arrange a replacement, repair, or refund.

📞 How can I contact support?

For any questions, contact us at admin@birddlychair.shop. Our support team responds within 24 hours on business days.

Didn’t find what you were looking for?
Reach out to us anytime — we’re always happy to help.